• Skip to primary navigation
  • Skip to main content
  • collections@thestorydurham.org
DRO logo

Durham Record Office

Durham County Record Office: the official archive service for County Durham and Darlington

  • About us
    • Projects
    • What we do
    • News
    • Friends of Durham County Record Office (FODCRO)
    • Governance
    • Policies
  • Our records
    • Coal mining and Durham collieries
    • Durham Light Infantry Archives
    • Information guides
    • Maps
    • Picture Gallery
  • Ask us
  • Family history
    • Birth, marriage and death records
    • Census records
    • Parish registers
    • Place names index
    • Nonconformist Church Registers
    • Wills
    • A to Z of other family history sources
  • Learning Zone
    • The Story of Jimmy Durham
    • Crook
    • Durham Market Place
    • Arts Award
  • Exhibitions
    • ‘Almost too horrible for words’ – the liberation of Belsen concentration camp, 1945
    • ‘Marvellous Diggers’ – The 1st Battalion DLI in Korea, 1952-53
    • ‘Adventurers and Pirates’ – Hetton Coal Company, 1820
    • Looking back at Consett Steel Works
  • Shop
    • Apply for quick search
    • Apply for research service
    • Order and pay for copies
    • Fees and charges
    • Publications
  • Search Options
    • Search the catalogue
    • Search Church Registers
    • Search Durham Collieries
    • Search Durham’s Hidden Depths
    • Search place names
    • Search interactive maps
You are here: Home / Accessibility statement

Accessibility statement

We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.

This accessibility statement applies to http://www.durhamrecordoffice.org.uk and linked sub domains of durham.gov.uk that are classed as part of that site.

This website is run by Durham County Council.

How accessible the site is

We know some parts of this website aren’t fully accessible.

There are known issues with the:

  • HTML: the underlying code used to create the website
  • content: this includes web page content or documents

Feedback and contact information

If you have any accessibility problems or feedback, please email us at webadmin@durham.gov.uk.

If you need to contact us about any other issues, please use our contact us page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Durham County Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Non compliance with the accessibility regulations

Information about which areas of the site fail.

Documents

  • documents: some documents have missing headings, failing success criterion 1.3.1
  • documents: some documents have no title, failing success criterion 2.4.2

Catalogue

  • links: there are empty links that screen readers can not read, failing success criterion 4.1.2

Shop

  • legends: some fieldsets are missing legends, failing success criterion 1.3.1
  • language: the page language is not specified on every page, failing success criterion 3.1.1

Content that’s not within the scope of the accessibility regulations

  • maps unless they provide core information
  • Bootstrap

Preparation of this statement

This statement was initially prepared in July 2020 and revised for the new site in August 2022. It was last reviewed on 9 August 2022.

We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification. We do this internally using a combination of automated and manual checking.

Main site page content is manually checked every time it is updated.

Durham County Council logo Accredited Archive Service logo

The Story
Mount Oswald
South Road
Durham
DH1 3TQ
collections@thestorydurham.org

  • Top of Page |
  • Legal Information | 
  • Accessibility Statement | 
  • Contact Us |

Copyright © 2025 · Developed by Durham County Council