We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
Durham County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to http://www.durhamrecordoffice.org.uk and linked sub domains of durham.gov.uk that are classed as part of that site.
Compliance status
This website and supporting applications are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance(s) and/exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
Below is a list of what we have identified as not compliant and the accessibility compliance fails.
Catalogue
- links: there are empty links that screen readers can not read, failing success criterion 4.1.2
Content that’s not within the scope of the accessibility regulations
- maps unless they provide core information
- Bootstrap
Preparation of this statement
This statement was initially prepared in July 2020 and revised for the new site in August 2022.
We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification. We do this internally using a combination of automated and manual checking.
Main site page content is manually checked every time it is updated.
It was last reviewed on 22 July 2026.
Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, think we’re not meeting accessibility requirements or have any feedback, please Contact Website Administrator.
If you need information on this website in a different format please see our Communication support page.
Find out how else you can get in touch with us in our Contact us section.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.
